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Call Center Technology’s Impact on Business
Call centers are a very important and large part of business today. Consequently, company call centers are increasing in size. There are so many people needing assistance from various companies and...
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How CRM Can Be Integrated Into A Sales Approach
If a small business owner wants to do well with his or her approach to sales, integrating CRM into the mix would be a good way to proceed. Not everyone understands the role that CRM can play in sales,...
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What Sort of CRM Training Should I Take?
When it comes to using a customer relationship management (CRM) system for your business, one of the best things you can do is to do your research on the different CRM options available before you...
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The Major Benefits of Cloud Computing
There are various benefits to be had when you choose cloud computing as your hosting service. For starters it is a more economical approach to hosting than traditional IT service companies, who charge...
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How CRM Can Support Your Business
When you have a small or medium-sized business, one of the things that you want to pay close attention to is how your customers feel about what you have to offer to them. Customer service is a big...
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The Advantage of Implementing Web-Based Sales Technology
Do you know the advantage of implementing web-based sales technology in your CRM? There are actually five of these benefits and each one is well worth exploring for what it can do for your sales, your...
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How Lead Management Can Increase Sales
A lot of time and money is needed to produce leads. You go through the process of locating a reputable lead generation company, and you pay competitive prices for the leads you receive. Commonly,...
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How to Develop a CRM Implementation Strategy
When it comes to customer relationship management (CRM), small and medium-sized businesses are often at a disadvantage because they don’t have the capital that is available to much larger businesses....
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Integrating Cloud Computing Into Your Business Model
With a small or medium-sized company, the right business model is crucial. Nowhere is that more obvious or important than with customer relationship management (CRM), since the customers have to come...
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How To Increase Leads and Sales With Online Collaboration Tools
The term Web 2.0 is something that we hear all the time these days. While we know that this term is related to the Internet, many people do not know what Web 2.0 means and how it affects businesses....
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